Thank you for writing to us.
We do apologize for the experience you reported concerning Klondike Commercials.
We certainly do not wish to offend anyone. You may be interested to know that all of our commercials and advertisements are pre-tested and various techniques are used to evaluate consumer reactions. Based on the results of our pre-testing procedures, the presentations are chosen for their majority appeal. Please let us assure you that your comments are extremely important to us in evaluating the success of our commercials and advertisements.
We will certainly forward your comments to the Marketing staff. Consumer comments are very important and evaluated on a regular basis.
Your friends at Klondike